Plant (floral) Manager – Northampton – England

RESPONSIBLE TO: General Manager/ Director

PERSONNEL
RESPONSIBLE FOR: Staff working in the Plant Department

AREA
RESPONSIBLE FOR: Plant Department

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JOB PURPOSE

· To ensure that the Plant Department is performing to maximum profitability and that the plants are purchased, delivered, labelled, displayed and sold, correctly and promptly to the Customers.

· To improve existing customer relationships and customer spend, the development of new customers and business for the Cash and Carry and Plant Department specifically.

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MAJOR DUTIES AND RESPONSIBILITIES

1. Profitability

Ensure turnover and profit margin targets are met as laid down by the Company.
Analyse trading figures and liaise with Area Manager.

2. Product Buying

Buying plants, ensuring the Company is providing the right quality, quantity and meeting the Customer needs.
Maintain supplier base ensuring suppliers meet the Company’s requirements.
Identify new suppliers i.e. better value for money.
Organise with supplier credit notes where applicable and ensure they are honoured.
Ensure deliveries match purchase orders.
Share buying knowledge with other Cash & Carry Plant Managers.

3. Product Pricing & Presentation

Pricing supplier invoices ensuring profit mark-up goals are met.
Ensure information is consigned into Axerrio correctly and on time.
Ensure all products are correctly bar coded on time.
Labelling plants with correct plant passports
All supplier invoices are handed over to the Site Manager promptly.
Making sure all products are displayed properly and get enough sunlight, empty shelves/trolleys are removed and plants put together.
Assist with DEFRA audit/inspections

4. Sales

Ensure projected Sales targets are met.
Be aware of customer needs and build a good relationship with them.
Be aware of the outstanding debt with the customers and the movements of it on weekly basis.
Customer Orders – Placing customer orders with suppliers ensuring efficient delivery.
Monitor/identify where there are changes i.e. drop in sales with specific customers and take the necessary action to rectify (investigate and increase where possible).
Monitor customer spending patterns in relation to external influences e.g. peak periods, national holidays etc. but also patterns regarding pickup and delivery and CC sales and Webshop sales.
Identify potential new customers for the cash and carry and plant department specifically, contacting them by post, phone or visit to develop new business.
Making sure pricelists and special offers are send out at least three times per week.

5. Stock Control

Ensure stock level including quality and quantity and type of stock meets the needs of the customers and the needs of the business.
Reduce plant prices and control wastage by i.e. stock levels that are not selling.
Manage and control the stock to avoid pilfering of products i.e. regular stock takes etc.
Security – ensure that procedures are in place so that the security of the company’s property and products are safe and accounted for i.e.
Sales invoices are checked to ensure all products are paid/accounted for before leaving the building.
Monitoring sales below costs, amended sales prices & credits given to customers.
Achieved gross profits per customer.
Tills are processing the plant sales correctly

6. Department Organisation

Ensure Department is organised, tidy and efficient, making it attractive to Customers.
Organise and allocate workload. Making sure a proper roster is in place.

7. Staff Management

Ensure plant department staff are aware of their responsibilities, are trained to meet the needs of their job and meet the required performance level.
Monitor staff behaviour i.e. time keeping, attendance, attitude to work and manage accordingly.
Develop and motivate staff, encouraging good working relationships and team spirit.
Ensure that all Company policies and procedures are adhered to.
Ensure a safe working place and comply with our Health & Safety Procedures

8. Visiting Shows, Suppliers and Customers